Privacy Policy

1. Who we are and what this covers

Eridyn is based in India and provides software development and website development services. This policy explains how we handle personal information relating to eridyn.com, the launch waitlist, business enquiries, client projects, and invoicing.

For privacy questions or requests, contact support@eridyn.com. If we process information on a client’s behalf within a development project, the relevant project agreement governs that processing as well.

2. Information we collect

• Waitlist information: the email address you submit to receive our launch announcement. Our form also sends submission timing and a hidden spam-detection field to help filter automated submissions.
• Enquiries and project information: your name, contact details, business details, correspondence, requirements, and materials you choose to provide when discussing or using our services.
• Billing information: client and invoice details, amounts, currency, payment status, and related transaction records needed to administer your project and payments.
• Technical information: our hosting and infrastructure providers may process IP addresses, browser and device information, request timestamps, and security or error logs when you visit the site.

Please only share information needed for your enquiry or project. Do not send payment card details, passwords, or sensitive credentials by email.

3. How we use information

• Send the launch announcement you requested and manage the waitlist.
• Respond to enquiries, agree project requirements, deliver services, and manage revisions.
• Issue invoices, reconcile payments, and resolve billing questions.
• Maintain the website, filter spam, investigate errors, and protect our services.
• Keep required business records and comply with applicable legal obligations.

Where applicable law requires a legal basis, we rely on your consent for requested launch emails, steps to enter into or perform a client agreement, compliance with legal obligations, and permitted legitimate business purposes such as security and responding to enquiries. You may withdraw consent to launch emails by contacting us.

4. Service providers and sharing

We share information as needed with providers that support our business:

• Brevo: stores waitlist email addresses and supports email communications. If signup notifications are enabled, the submitted email address is also sent to our team. See Brevo’s Privacy Policy.
• Vercel: hosts the website and the waitlist submission endpoint and may process technical request and diagnostic information. See Vercel’s Privacy Policy.
• Stripe: supports invoices and payments for client services. Payment information entered on Stripe-hosted pages is processed by Stripe. Our coming-soon website does not collect full payment card details. See Stripe’s Privacy Policy.
• Google Fonts: supplies the fonts used on this website. Loading those fonts sends a request to Google, which can include your IP address and browser information. See Google’s Privacy Policy.

We may also share relevant information with professional advisers or authorities when needed to meet legal obligations, establish or defend legal claims, or protect against misuse. We do not sell personal information.

5. Cookies and external links

The current coming-soon website does not use advertising trackers or analytics scripts, and its code does not set cookies or use local storage. Hosting providers may process technical request data as described above. If we add features that change these practices, we will update this policy and obtain consent where required.

Links to social networks, Stripe payment pages, or other external websites take you to services with their own privacy and cookie practices. Those services may use cookies when you visit them.

6. Retention and security

We keep personal information only for as long as needed for the purposes described here, including delivering the requested launch announcement, managing client relationships, meeting record-keeping requirements, and resolving disputes. You may ask to be removed from the waitlist at any time. Some transaction or project records may need to be retained to meet legal obligations or address legal claims.

We use reasonable technical and organisational measures to protect personal information and restrict access to people and providers who need it for their work. No method of transmission or storage is completely secure.

7. International processing

We operate from India. Our service providers may process or store information in other countries, whose privacy laws may differ from those where you live. Where required, we use applicable contractual or other safeguards for those transfers.

8. Your choices and requests

You can email support@eridyn.com to leave the waitlist, withdraw consent, request access to your information, correct inaccurate information, request deletion, or raise a privacy concern. Depending on the law that applies to you, you may also have rights to restrict or object to processing, request portability, or complain to a relevant authority.

We may need to verify your identity before acting on a request. We will respond in accordance with applicable law and explain if we must retain certain information or cannot fulfil a request. Withdrawal of consent does not affect lawful processing that already took place.

9. Children’s information

Our website and development services are intended for business clients and adults, not children under 18. We do not knowingly collect personal information from children. If you believe a child has submitted personal information, please contact us so we can investigate and take appropriate action.

10. Policy updates and contact

We may update this policy to reflect changes in our services, providers, or legal obligations. We will show the revised date at the top and provide additional notice where required.

For questions, privacy requests, or concerns, contact Eridyn, India, at support@eridyn.com.