Support

Eridyn is based in India and provides software development and website development services. Projects are arranged directly with clients, outside this website. The scope, deliverables, pricing, and timeline are agreed separately for each project.

We use Stripe to issue invoices and accept payment for agreed development services. Our website does not have an online store or checkout. If you do not recognise an invoice, contact support@eridyn.com so we can check it.

Email us with your project name and a clear list of the changes you need. We offer revisions for client changes within the agreed project scope and revision terms. Changes outside that scope or beyond the agreed revisions may require a separate quote and an updated timeline before work begins.

Payments for our services are non-refundable, except where a refund is required by applicable law. We address client changes through revisions under the agreed project terms. For an incorrect or duplicate charge, contact us with the invoice number so we can investigate and correct any confirmed billing error. See our refund and revision policy.

Send a cancellation request to support@eridyn.com. We will confirm the status of the project and any remaining obligations under your agreement. Cancellation does not make payments already made refundable, except where required by law. See our cancellation terms.

We deliver software and website development work electronically through the handover or access method agreed for your project. Milestones, delivery dates, and any ongoing support are set out in the project agreement. There are no physical products to ship or return.

Email support@eridyn.com to leave the waitlist or request access, correction, or deletion of your personal information. Read our Privacy Policy for details.