Terms of Service

1. About Eridyn

Eridyn (“we”, “us”, or “our”) is a business based in India providing software development and website development services. These Terms of Service govern use of eridyn.com and the general terms on which we provide our services.

Contact us at support@eridyn.com. Our website is currently a coming-soon and information website. We arrange projects directly with clients and use Stripe invoices for payment; we do not sell services through a checkout on this website.

2. Project agreements

Each project is subject to a separately agreed proposal, statement of work, or service agreement describing the scope, deliverables, fees, milestones, revision terms, and responsibilities. Reviewing this website or joining the waitlist does not place an order or create a paid engagement.

These terms form part of a paid engagement when incorporated into the agreement you accept. If an accepted project agreement conflicts with these general terms, the specific project agreement takes precedence for that project, subject to applicable law.

3. Invoices and payment

Fees, payment schedules, applicable taxes, and the payment currency are stated in your project agreement or invoice. Please review these details before paying. Deposits or milestone payments apply only as agreed for your project.

We issue invoices and accept payments through Stripe. Payment information submitted through Stripe’s payment pages is processed by Stripe under its applicable terms and Privacy Policy. Please contact us if you believe an invoice is incorrect before making payment.

4. Delivery and client responsibilities

Our services are delivered electronically using the handover or access method agreed for the project. There are no physical goods, shipping charges, or physical returns. Delivery milestones and acceptance arrangements are set out in the project agreement.

Clients are responsible for providing timely feedback, approvals, content, and authorised access needed for the work. Delays in those inputs or changes in scope may affect the agreed schedule. Any revised scope, fees, or timelines will be discussed with you before additional work begins.

You must have the necessary rights to any materials you provide and must not ask us to develop unlawful functionality or use third-party systems without authorisation.

5. No refunds and project revisions

Payments for software development and website development services are non-refundable, except where a refund is required by applicable law. This includes payments already made if you change your mind or request cancellation.

We offer revisions for client changes according to the scope and revision terms agreed for your project. To request a revision, email support@eridyn.com with your project name and requested changes. Revisions do not mean unlimited changes or a new project scope; additional work or revisions outside the agreement may be separately quoted and may change the delivery timeline.

If a charge is incorrect or duplicated, contact us with the invoice number so we can investigate and correct any confirmed billing error. Nothing in this policy excludes a remedy or consumer right that cannot be excluded under applicable law.

6. Project cancellation

You may request cancellation by emailing support@eridyn.com. We will confirm the request, the work completed, and any outstanding obligations under the project agreement. Payments already made remain subject to the no-refund policy above; cancellation does not automatically waive amounts properly due under an accepted agreement.

Any handover of completed work and the treatment of work in progress will follow the project agreement. If we need to suspend or end an engagement, we will communicate with you and handle remaining obligations in accordance with that agreement and applicable law.

7. Intellectual property and third parties

Ownership and licensing of project deliverables, source code, designs, and other work are governed by your project agreement. These website terms do not by themselves transfer intellectual property rights.

Third-party software, open-source components, hosting platforms, and other external services remain subject to their own licences and terms. The Eridyn name, branding, and website content may not be copied or used commercially without permission or another lawful basis.

8. Website use and waitlist

You may use this website for lawful purposes. Do not interfere with its operation, attempt unauthorised access, submit malicious content, or misuse the waitlist form.

Joining the waitlist is free and requests a launch announcement by email. It does not guarantee a launch date, service availability, or a reservation. You may leave the waitlist by contacting support. Personal information is handled as described in our Privacy Policy.

9. Availability and responsibility

We aim to keep website information accurate, but the coming-soon website may be updated or unavailable from time to time. Project-specific warranties, maintenance, support, and liability arrangements are set out in the relevant project agreement.

To the extent permitted by law, we do not guarantee uninterrupted or error-free access to this information website. Nothing in these terms limits liability or rights that cannot lawfully be limited or excluded.

10. Applicable law and concerns

These terms are governed by the laws of India, subject to any mandatory protections that apply to you. If you have a concern about our services, contact support@eridyn.com with your project or invoice details so we can work to resolve it. This does not restrict your right to seek any remedy available under applicable law.

11. Changes to these terms

We may update these terms as the website or our services change. The date at the top identifies the latest revision. Updates do not by themselves change an already accepted project agreement; changes to that agreement must be made in accordance with its terms.